Shipping and Delivery
Here at alphaomegatrenz.com, we strive to provide our community with the best possible online shopping experience.
This is why we partner with the most reputable postal and freight companies to ensure you receive the quickest and most efficient delivery times.
All orders are shipped from our facility in Melbourne, Australia.
We are able to ship our amazing activewear and accessories to almost every country worldwide!*
All orders are sent via a pre-paid, traceable and safe method of delivery. Estimated shipping times (when provided) are indicative of the date of dispatch and not the date of the order. Shipping cut-off times are 11.00am (ADST – presently UTC +11). All orders made after the cut-off time will be shipped the following business day.
Shipping times and costs will vary depending on your delivery location and shipping method.
Australia
Australian orders are sent using Australia Post’s Parcel Post service.
We offer FREE SHIPPING for orders over $120 AUD. For orders under $120 AUD, the cost will be shown to you when you have entered an address for delivery in the cart or at checkout.
If you’d like to receive your items sooner, we also offer a DHL Express option, which can be chosen during checkout.
Generally, Australia Post’s Parcel deliveries arrive within 3 to 7 business days, from the date of dispatch depending on your location however, this is only an estimate and cannot be guaranteed by Australia Post or alphaomegatrenz.com.
New Zealand
New Zealand customers can choose to have their order sent via DHL Express or Standard Tracked Shipping using the Australia Post International Shipping Service.
All orders over $150 NZD will receive FREE Australia Post International Standard Shipping. Please note this figure is subject to exchange rate fluctuations.
Estimated shipping times (from date of dispatch):
Australia Post International 8 – 12 Business Days
DHL Express 2 – 5 Business Days
USA, Canada, UK and Europe
alphaomegatrenz.com offers dual shipping options to these locations from our facility in Melbourne, Australia.
Delivery times from dispatch will vary between 7 and 21 days depending on your location and the service that you choose.
FREE Shipping will be offered via Australia Post on the basis of the following minimum orders. Please note these are subject to exchange rate fluctuations.
USA $150
CAD $200
GBP £120
EUR €140
Rest of the World
If you don’t see your country listed here, don’t worry. We do ship to other countries and a shipping price will be calculated based on your location.
Important Notes:
Orders shipping internationally to countries in particular the UK, EU, Canada and some countries in Asia may incur customers duties and taxes which are required to be paid by the customer prior to final delivery.
All customs duties and taxes are enforced by local governments and are in no way connected to, imposed or controlled by alphaomegatrenz.com or the freight providers.
All delivery times (where provided) are estimates only and not guaranteed by DHL, Australia Post or alphaomegatrenz.com.
If you have any issues with your shipment please contact our customer service team via e-mail (support@alphaomegatrenz.com.com) and we’ll be more than happy to assist.